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JEN Singapore Orchardgateway by Shangri-La

PhotosRoomsAbout this propertyLocationProperty policies

Most popular facilities

Free WiFi
Number of outdoor pools - 1
Number of restaurants - 1
Luggage storage
Free self parking
Fitness facilities
24-hour front desk
Laundry facilities
Snack bar/deli

Check availability at JEN Singapore Orchardgateway by Shangri-La

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Deluxe Room, 1 King Bed

1 / 4

Deluxe Room, 1 King Bed

Sleeps 4

Room information

1 King Bed

344 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

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Deluxe Room (Family)

1 / 5

Deluxe Room (Family)

Sleeps 4

Room information

1 King Bed

506 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

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Superior Room, 1 King Bed, City View

1 / 6

Superior Room, 1 King Bed, City View

Sleeps 3

Room information

1 King Bed

291-sq-foot room with city views


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
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Superior Room, 1 King Bed

1 / 4

Superior Room, 1 King Bed

Sleeps 3

Room information

1 King Bed

291 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

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Panorama Club Room, 1 King Bed

1 / 8

Panorama Club Room, 1 King Bed

Sleeps 4

Room information

1 King Bed

592-sq-foot room with city views


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
Check Availability

Club Deluxe Room, 1 King Bed

1 / 6

Club Deluxe Room, 1 King Bed

Sleeps 4

Room information

1 King Bed

344 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
Check Availability

Club Room, 1 King Bed

1 / 6

Club Room, 1 King Bed

Sleeps 3

Room information

1 King Bed

291 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
Check Availability

Superior Twin Room, City View

1 / 6

Superior Twin Room, City View

Sleeps 3

Room information

2 Twin Beds

291-sq-foot room with city views


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
Check Availability

Superior Twin Room

1 / 4

Superior Twin Room

Sleeps 3

Room information

2 Twin Beds

291 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
Check Availability

Club Twin Room

1 / 6

Club Twin Room

Sleeps 3

Room information

2 Twin Beds

291 sq feet


Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Enter your travel dates to get the price
Check Availability

Getting there

Check-in time
From 15:00
Check-out time
Until 12:00
Property LocationJEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.RoomsMake yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.AmenitiesTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.DiningSatisfy your appetite for lunch, dinner, or brunch at Makan at Jen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Business, Other AmenitiesFeatured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Orchard Central - 0.2 km / 0.1 mi
Orchard Road - 0.4 km / 0.2 mi
Takashimaya Shopping Centre - 0.5 km / 0.3 mi
The Paragon - 0.5 km / 0.3 mi
Plaza Singapura - 0.7 km / 0.4 mi
Lucky Plaza - 0.7 km / 0.5 mi
Fort Canning Park - 0.9 km / 0.6 mi
ION Orchard - 0.9 km / 0.6 mi
Mount Elizabeth Medical Center - 1 km / 0.6 mi
Singapore Management University - 1.2 km / 0.8 mi
National Museum of Singapore - 1.3 km / 0.8 mi
Robertson Quay - 1.3 km / 0.8 mi
Orchard Tower - 1.4 km / 0.9 mi
Singapore Art Museum - 1.4 km / 0.9 mi
Peranakan Museum - 1.6 km / 1 mi
The nearest airports are:
Seletar Airport (XSP) - 16.2 km / 10 mi
Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi
Senai International Airport (JHB) - 69.3 km / 43.1 mi
The preferred airport for JEN Singapore Orchardgateway by Shangri-La is Singapore Changi Airport (SIN).
JEN Singapore Orchardgateway by Shangri-La
277 Orchard Road, Singapore Singapore
Get directions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Pool access available from 6:00 AM to 10:30 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
  • Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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±Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through jetstar.com/hotels, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, Mastercard or American Express).  View full terms and conditions here.
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
++ 500 bonus Qantas Points will be awarded to Qantas Frequent Flyer members who make their first Airbnb booking. Qantas Frequent Flyer members will earn 1 Qantas Point per A$1 spent for all Airbnb stays booked through jetstar.com/au/en/hotels.
Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles ), or by independent third parties (displayed as stars ) Any facilities shown as included are subject to change by the service provider. Jetstar does not guarantee any particular standard or class of accommodation or other service provided by a third party.
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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