Sereno Hotel

Most popular facilities

Free WiFi
Luggage storage
Free self parking
Fitness facilities
Snack bar/deli
Spa services on site
Wheelchair accessible – no

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Standard Double Room

Standard Double Room

Sleeps 4

Room information

2 Double Beds

182-sq-foot room with garden views


Internet - Free WiFi

Entertainment - Plasma TV with cable channels

Food & Drink - Room service (limited)

Sleep - Premium bedding and bed sheets

Bathroom - Private bathroom, shower, a hair dryer, and towels

Practical - Yard and iron/ironing board (on request)

Comfort - Daily housekeeping and heating

Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Deluxe Room

Deluxe Room

Sleeps 2

Room information

1 King Bed

269-sq-foot room with garden views


Internet - Free WiFi

Entertainment - Plasma TV with cable channels

Food & Drink - Room service (limited)

Sleep - Premium bedding and bed sheets

Bathroom - Private bathroom, shower, a hair dryer, and towels

Practical - Yard and iron/ironing board (on request)

Comfort - Daily housekeeping and heating

Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Family Room

Family Room

Sleeps 7

Room information

1 King Bed, 2 Double Beds and 1 Twin Bed

538-sq-foot room with city views


Internet - Free WiFi

Entertainment - Plasma TV with cable channels

Food & Drink - Room service (limited)

Sleep - Premium bedding and bed sheets

Bathroom - Private bathroom, shower, a hair dryer, and towels

Practical - Yard and iron/ironing board (on request); rollaway/extra beds available on request

Comfort - Daily housekeeping and heating

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Enter your travel dates to get the price

Getting there

Check-in time
From 15:00
Check-out time
Until 12:00
Property LocationWith a stay at Sereno Hotel in San Cristóbal de las Casas (De La Merced), you'll be steps from Mesoamerican Museum of Jade and 4 minutes by foot from San Cristóbal de las Casas Cathedral. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.RoomsStay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.AmenitiesRelax at the full-service spa, where you can enjoy massages. Additional amenities at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance.DiningGrab a bite to eat at the INDÓMITO, a bar/lounge where you can take in the garden view, or stay in and take advantage of room service (during limited hours).Business, Other AmenitiesThe front desk is staffed during limited hours. Free self parking is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Mesoamerican Museum of Jade - 0.1 km / 0.1 mi
San Cristóbal de las Casas Cathedral - 0.3 km / 0.2 mi
Plaza 31 de Marzo - 0.3 km / 0.2 mi
Museo de San Cristóbal - 0.3 km / 0.2 mi
Church of San Nicolás - 0.4 km / 0.2 mi
Ex-Convent of Santo Domingo - 0.4 km / 0.2 mi
Mayan Textile Center - 0.4 km / 0.2 mi
Café Museo Café - 0.4 km / 0.2 mi
Regional Costume Museum - 0.5 km / 0.3 mi
Centro Cultural de los Altos - 0.5 km / 0.3 mi
Foro Cultural Kinoki - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Arches of Carmen - 0.6 km / 0.4 mi
Museo de Ambar - 0.7 km / 0.4 mi
Amber Museum of Chiapas - 0.7 km / 0.4 mi
The nearest major airport is Angel Albino Corzo Intl Airport (TGZ) - 78.1 km / 48.5 mi
Sereno Hotel
Av. 16 de Septiembre No. 22, Centro, San Cristóbal De Las Casas Mexico
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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++ 500 bonus Qantas Points will be awarded to Qantas Frequent Flyer members who make their first Airbnb booking. Qantas Frequent Flyer members will earn 1 Qantas Point per A$1 spent for all Airbnb stays booked through jetstar.com/au/en/hotels.
Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles ), or by independent third parties (displayed as stars ) Any facilities shown as included are subject to change by the service provider. Jetstar does not guarantee any particular standard or class of accommodation or other service provided by a third party.
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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