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The West Hotel & Spa

PhotosRoomsAbout this propertyLocationProperty policies

Most popular facilities

Free WiFi
Number of restaurants - 1
Luggage storage
Smoke-free property
24-hour front desk
Laundry facilities
Airport transportation - pickup (surcharge)
Full-service spa
Wheelchair accessible – no

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Deluxe Room

1 / 9

Deluxe Room

Sleeps 2

Room information

1 Queen Bed

269 sq feet


Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room is accessed via exterior corridors

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Deluxe Room, 1 Bedroom, City View

1 / 15

Deluxe Room, 1 Bedroom, City View

Sleeps 2

Room information

1 Queen Bed

269-sq-foot room with city views


Layout - Bedroom

Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price
Check Availability

Deluxe Room

1 / 10

Deluxe Room

Sleeps 2

Room information

2 Large Twin Beds

291 sq feet


Layout - Bedroom

Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price
Check Availability

Junior Room, 1 King Bed, City View

1 / 10

Junior Room, 1 King Bed, City View

Sleeps 2

Room information

1 King Bed

323-sq-foot room with city views


Layout - Bedroom

Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price
Check Availability

Executive Room

1 / 10

Executive Room

Sleeps 3

Room information

1 Large Twin Bed and 1 Queen Bed

388-sq-foot room with city views


Layout - Bedroom

Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price
Check Availability

Family Room

1 / 13

Family Room

Sleeps 4

Room information

2 Queen Beds

409 sq feet


Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price
Check Availability

Superior Double Room

1 / 5

Superior Double Room

Sleeps 2

Room information

1 Double Bed

248 sq feet


Relax - Fireplace

Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

Entertainment - 32-inch Smart TV with digital channels

Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead

Practical - Laptop workspace, phone, and iron/ironing board (on request)

Comfort - Air conditioning, daily housekeeping, and heating

Need to Know - No windows, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price
Check Availability

Getting there

Check-in time
From 14:00
Check-out time
Until 12:00
Property LocationWith a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.RoomsMake yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.AmenitiesRelax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.DiningAll-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM. Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Old Town Night Market - 0.1 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
Ta Hien Street - 0.2 km / 0.1 mi
Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Bach Ma Temple - 0.3 km / 0.2 mi
Hang Ma Street - 0.4 km / 0.2 mi
Ancient House - 0.4 km / 0.3 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Quan Chuong Gate - 0.6 km / 0.4 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.2 km / 15.7 mi
The West Hotel & Spa
23 Hang Dao, Hoan Kiem, Hanoi, Hanoi Vietnam
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  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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±Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through jetstar.com/hotels, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, Mastercard or American Express).  View full terms and conditions here.
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
++ 500 bonus Qantas Points will be awarded to Qantas Frequent Flyer members who make their first Airbnb booking. Qantas Frequent Flyer members will earn 1 Qantas Point per A$1 spent for all Airbnb stays booked through jetstar.com/au/en/hotels.
Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles ), or by independent third parties (displayed as stars ) Any facilities shown as included are subject to change by the service provider. Jetstar does not guarantee any particular standard or class of accommodation or other service provided by a third party.
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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