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Why Jetstar Holiday Packages?

Combine & Save

We're known for our famous low fares, but now you can gain access to further savings by booking your flight & hotel together. Discounted fares and hotel rates are available on Jetstar.com, which are not always available if booked separately. That means you can book your whole holiday for less, and go away more often. Whether you're after a family beach break, luxury romantic getaway or exciting city escape – we've got you covered.

Online Bookings

Save time by booking your holiday online in 5 easy steps, and have peace of mind that you can both manage your flights, hotels and more with Jetstar. That means one point of contact for your holiday plans, whether you need to change your hotel room or add more baggage to your flight booking, we can take care of it for you.

Price Beat Guarantee *Conditions Apply

Our Price Beat Guarantee is part of our commitment to offer you the lowest holiday packages. When you're shopping online, if you find a holiday package originating from Australia, on a competitor website that's cheaper than you can get on Jetstar.com – we'll beat it by 10%. We'd rather you book and holiday with us! Terms and conditions apply.

Exclusive Deals

Take advantage of one of our curated holiday deals packed with inclusions and incredible value to make your trip one to remember.

Dedicated Holiday Experts

We're here to help, speak to one of our dedicated Holiday experts who are available 7 days a week so that all you have to do is relax and enjoy your break!

Book using Qantas Points

For the first time ever, you can now book a Jetstar Holiday with Qantas Points using Points Plus Pay~. Which means you can save your cash for when you get there.

Price Beat Guarantee

How to claim your 10% discount with our Price Beat Guarantee
  • Review the Jetstar Price Beat Guarantee for eligibility criteria.
  • Contact the Jetstar Call Centre here.
  • We'll verify the comparison. If your request is eligible, you'll need to pay for your discounted Jetstar holiday straight away.
  • Itinerary will be issued when full payment is made.
  • Alternatively if within 24 hours of purchasing a holiday package (flights and hotel) on our site, you find and notify us of a better price online that meets the Price Beat Guarantee eligibility criteria. We will verify the comparison, and if your request is eligible we will refund you the difference between our price and the competitor's price plus 10% of the competitor's price.
*What qualifies for a Price Beat Guarantee?
  • Flights and hotel package with a price quoted in Australian dollars without the use of a currency converter including fees and taxes but excluding any card fees
  • Currently available to the general public on a website that ends in .au or on a website operated in Australia by an Australian company
  • Leaving later than 3 days from when you apply for the Price Beat Guarantee
  • Same number and type of travelers (including number of adults and children)
  • Same hotel property (including location)
  • Same hotel room type (including bedding configuration)
  • Same hotel inclusions
  • Same dates for hotel stay and flights
  • Same hotel booking and cancellation conditions
  • The flights can be either Jetstar or competitor flights

    • Competitor flights must be:

      • on another airline
      • departing an Australian airport (outbound flight)
      • identical airports of origin and destination to the flights included in the Jetstar holiday package (including all transfer ports)
      • leaving at a comparable time to the flights included in the Jetstar holiday package:

        • within one hour of each other if they're domestic or flights between Australia and New Zealand
        • within the same calendar day if they're international flights (excluding flights between Australia and New Zealand).
    • Jetstar flights must be:

      • departing an Australian airport (outbound flight)
      • same date and time of travel as the flights included in the Jetstar holiday package
      • same Jetstar flight number as the flights included in the Jetstar holiday package
      • Economy Starter fares. We won't price beat our other fares: Economy Starter Plus, Economy Starter Max, Business Class and Business Class Max fares
  • The flights comparison is to be before any optional extras or ancillary products (such as baggage, seat selection or meals) are added

  • Excludes membership or frequent flyer program benefits. The hotel and/or flights must also not be free of cost
  • The holiday package (flights and hotel) must be able to be booked in the one transaction
What doesn't qualify?
  • Cancelled bookings
  • Prices quoted on websites which do not have the capability to confirm the booking and accept payments (for example, websites that link through to a third party's website)
  • The holiday package is not available to the general public
  • Specially negotiated rates such as travel agent, staff, corporate or membership rates, rates that are only available to people who have subscribed to or become a member of a website or any other rate that is not available to the general public
  • Unauthorised resellers, for example, eBay
  • Bookings made with vouchers, coupons, point redemption programs or promotional offer/code
  • Prices that are lower as a result of an error by the retailer
  • Prices that Jetstar is unable to verify, using reasonable means
  • Price is lower due to hotel and/or flights not including mandatory fees, surcharges and taxes
  • Prices offered on a website that doesn't end in .au unless it is operated in Australia by an Australian company

If you have already purchased your holiday package, the comparative price must be notified to the call centre within 24 hours of the original booking being made, plus a screenshot from an Australian website showing the same identical holiday package (flights and hotel) for a lower price.

What is the Fair Use Policy

We're committed to making sure our passengers can make the most of our Price Beat Guarantee, so we've introduced a Fair Use Policy to ensure that none of our passengers are disadvantaged when others use it unreasonably.

It's intended to avoid exploitation of the Price Beat Guarantee for commercial purposes, and to ensure that it isn't used in an excessive or unfair way. That way, all of our passengers can continue to benefit from it.

We will offer the Price Beat Guarantee on new holiday package bookings only up to a maximum of 10 passengers per booking.

We may decline to make a Price Beat Guarantee booking under the Fair Use Policy if we consider usage of the Price Beat Guarantee to be unreasonable.

What is considered unreasonable use

Some examples of unreasonable use include, but are not limited to:

  • commercially exploiting the Price Beat Guarantee by reselling package holidays without passing on the savings to the passenger, and
  • using the Price Beat Guarantee to make duplicate bookings.

If we believe your use of the Price Beat Guarantee is unreasonable or excessive, we may limit or reject your future Price Beat Guarantee claims.


Important information
^ Prices are per passenger for the number of passengers specified. Prices are not guaranteed until payment is made in full and Jetstar Holidays confirms your booking.
Customer cancellation policy: Cancellation fees of up to 100% apply. No fees apply if you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage. All travel is subject to the Jetstar Conditions of Carriage and 
No Payment Fee applies when booking through jetstar.com/holidays. For all other bookings a Payment Fee applies. Jetstar Holidays Call centre fees apply for bookings made through the Jetstar Holidays Call Centre (except where a Jetstar credit voucher is used as the form of payment).
Fares do not include checked baggage, unless otherwise specified. Carefully check the carry-on baggage limits, including size restrictions, as they will be strictly applied. Passengers with more than the applicable carry-on baggage allowance will need to check in baggage, and charges will apply. Transfers not included, unless otherwise specified.
Hotel ratings are not official ratings and are based on information received from our hotel partners and suppliers. As a booking agent, Jetstar may receive commission from these service providers for Jetstar Holiday bookings.
Before you book your international flight, and before you travel, check current Australian Government travel advisories on www.smartraveller.gov.au.
~ Qantas Frequent Flyer members can redeem Qantas Points when booking a Jetstar holiday through jetstar.com/holidays using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). View full terms and conditions here.
We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. We pay respect to Elders past, present and emerging.
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