Vicki and Alex Trillini
POSITION: Cabin Crew Base Manager Assistant Vicki Trillini and her son Alex Trillini, Ramp Services
LOCATION: Sydney
Who started working at Jetstar first?
A: Mum. She started at Impulse Airlines 17 years ago, which eventually became Jetstar, so you could say Vic is part of the furniture here.
What’s it like working with family?
V: To have my son working and sharing experiences with our Jetstar family is a really nice feeling.
LOCATION: Sydney
Who started working at Jetstar first?
A: Mum. She started at Impulse Airlines 17 years ago, which eventually became Jetstar, so you could say Vic is part of the furniture here.
What’s it like working with family?
V: To have my son working and sharing experiences with our Jetstar family is a really nice feeling.
What’s great about working at Jetstar?
V: The career I have chosen with Jetstar is perfect for me. Enjoying time with young enthusiastic crew, who I consider to be my extended family, keeps me young – if only in my mind!
A: I really enjoy working at Jetstar, it is like a big family. I have formed great friendships and had many amazing experiences while working here.
V: The career I have chosen with Jetstar is perfect for me. Enjoying time with young enthusiastic crew, who I consider to be my extended family, keeps me young – if only in my mind!
A: I really enjoy working at Jetstar, it is like a big family. I have formed great friendships and had many amazing experiences while working here.
Who wears the uniform better?
V: Alex...he has a better body than this old girl!
A: Me hands down!
Is there any chance Alex may end up as your boss?
V: I would love this and I would be more than happy to take orders from Alex... but only at work (laughs).
V: Alex...he has a better body than this old girl!
A: Me hands down!
Is there any chance Alex may end up as your boss?
V: I would love this and I would be more than happy to take orders from Alex... but only at work (laughs).
Are you proud to work with family?
V: Yes, it is a great feeling to see our son enthusiastic and positive in the work place. I am incredibly proud of him.
How has your mum inspired you?
A: Mum has definitely taught me so much, especially the importance of having fun, and having love and respect for one another. She is an inspiration to me – how she gets up at 2am every day for work and how she has supported our family. I love and admire her.
V: Yes, it is a great feeling to see our son enthusiastic and positive in the work place. I am incredibly proud of him.
How has your mum inspired you?
A: Mum has definitely taught me so much, especially the importance of having fun, and having love and respect for one another. She is an inspiration to me – how she gets up at 2am every day for work and how she has supported our family. I love and admire her.
Ayasha and Mariah Hatchard
POSITION: Cabin Manager Ayasha Hatchard and her Cabin Crew daughter Mariah Hatchard
LOCATION: Adelaide
What's it like working with family?
A: Jetstar is my work family, so having my daughter, Mariah, working with me seems more like home.
M: Working with my mum is amazing – it’s like working with my best friend!
A: Absolutely. I’m so proud, I’ve told everybody who is willing to listen. Most people are surprised I have a daughter old enough to be working at Jetstar – it must be because of my youthful looks (laughs).
LOCATION: Adelaide
What's it like working with family?
A: Jetstar is my work family, so having my daughter, Mariah, working with me seems more like home.
M: Working with my mum is amazing – it’s like working with my best friend!
A: Absolutely. I’m so proud, I’ve told everybody who is willing to listen. Most people are surprised I have a daughter old enough to be working at Jetstar – it must be because of my youthful looks (laughs).
Do you ever cross paths at work?
M: Yes! We had our first shift together the other week – and it was by accident. Someone had called in sick on mum’s Perth return shift so I took their place. The captain made an announcement letting all the passengers know that we are mother and daughter, and the passengers burst into applause!
M: Yes! We had our first shift together the other week – and it was by accident. Someone had called in sick on mum’s Perth return shift so I took their place. The captain made an announcement letting all the passengers know that we are mother and daughter, and the passengers burst into applause!
Is flying in the family?
A: My dad used to be a commercial pilot, flying smaller aircraft in Canada. That is where I developed my passion for flying, accompanying him in the flight deck. In fact, as a child I spent more time in planes than in cars.
What's great about working at Jetstar?
A: Where do I start? Not only do I get to travel for
A: My dad used to be a commercial pilot, flying smaller aircraft in Canada. That is where I developed my passion for flying, accompanying him in the flight deck. In fact, as a child I spent more time in planes than in cars.
What's great about working at Jetstar?
A: Where do I start? Not only do I get to travel for
work, I am inspired by great crew – so many of them bring something special to our day and our customers’ experience. Even before Mariah started, I always felt like I’m working with family.
M: The whole team dynamic at Jetstar is fantastic! Who wears the uniform better?
A: Me, of course (laughs). I suppose it depends on which one of us you ask.
M: I do, definitely!
M: The whole team dynamic at Jetstar is fantastic! Who wears the uniform better?
A: Me, of course (laughs). I suppose it depends on which one of us you ask.
M: I do, definitely!
Joy and Kerryn Gonsalves
POSITION: Customer Service Officer Joy Gonsalves and her daughter Kerryn Gonsalves, Performance Manager Customer Care
LOCATION: Melbourne
Do other staff know you’re related?
K: Pretty much everyone who checks in at Melbourne Airport from the Melbourne office comes to work and says, “Hey Kerryn, your mum checked me in the other day!” People get a kick out of the fact that my mum is also working for Jetstar.
Do you ever work shifts together? Or cross paths?
J: Kerryn moved to HQ before I started at Melbourne Airport, so we never actually worked together. She was out of uniform and it was my turn to don the black and orange. We still share many happy memories about times at Jetstar, and I now work with colleagues who Kerryn trained and worked with.
LOCATION: Melbourne
Do other staff know you’re related?
K: Pretty much everyone who checks in at Melbourne Airport from the Melbourne office comes to work and says, “Hey Kerryn, your mum checked me in the other day!” People get a kick out of the fact that my mum is also working for Jetstar.
Do you ever work shifts together? Or cross paths?
J: Kerryn moved to HQ before I started at Melbourne Airport, so we never actually worked together. She was out of uniform and it was my turn to don the black and orange. We still share many happy memories about times at Jetstar, and I now work with colleagues who Kerryn trained and worked with.
What’s great about working at Jetstar?
K: There is always something happening and it feels like everyone is working towards a common goal. I also love that as a 19-year-old I was given an opportunity and then my mum was given the same opportunity at 51. I may be biased, but I think Jetstar made a good investment!
K: There is always something happening and it feels like everyone is working towards a common goal. I also love that as a 19-year-old I was given an opportunity and then my mum was given the same opportunity at 51. I may be biased, but I think Jetstar made a good investment!
How has your child inspired you?
J: I was reaching a point in my life where I was looking for a new challenge but lacked the confidence to try new things. It was Kerryn’s belief in my abilities that inspired me to apply for a job at Jetstar. It changed my outlook on life. Until I started at Jetstar I had never flown overseas. So, at the grand old age of 51 I obtained my first passport ever and together we ventured on our first big journey together to Hawaii.
J: I was reaching a point in my life where I was looking for a new challenge but lacked the confidence to try new things. It was Kerryn’s belief in my abilities that inspired me to apply for a job at Jetstar. It changed my outlook on life. Until I started at Jetstar I had never flown overseas. So, at the grand old age of 51 I obtained my first passport ever and together we ventured on our first big journey together to Hawaii.
What has your mother taught you?
K: Mum has taught me so much. She has taught me that it is never too late to give something a try. I knew she would be awesome, so when I left the role at the airport, I said to her, “You should be working out there. You would be great!” And I was right. In my current role, I get to read customer compliments about staff, and I really get a kick out of seeing a compliment from a customer about my mum. It makes me very proud!
K: Mum has taught me so much. She has taught me that it is never too late to give something a try. I knew she would be awesome, so when I left the role at the airport, I said to her, “You should be working out there. You would be great!” And I was right. In my current role, I get to read customer compliments about staff, and I really get a kick out of seeing a compliment from a customer about my mum. It makes me very proud!
SHOP UNTIL YOU DROP, THEN MOVE ON AND DO IT ALL OVER AGAIN, WITH OUR GUIDE TO MELBOURNE’S MUST-DO RETAIL PRECINCTS
MADE IN MELBOURNE
Nothing says Melbourne like a laneway. Unlike many places in the world, wandering down a dark alley is generally the first thing a local will recommend – it’s there you’ll discover the latest hole-in-the-wall bar, acclaimed basement restaurant or one-of-a-kind boutique. So arm yourself with Google maps and go get lost.
Nothing says Melbourne like a laneway. Unlike many places in the world, wandering down a dark alley is generally the first thing a local will recommend – it’s there you’ll discover the latest hole-in-the-wall bar, acclaimed basement restaurant or one-of-a-kind boutique. So arm yourself with Google maps and go get lost.
FLINDERS LANE
Flinders is perhaps the best known of Melbourne’s laneways. Here, some of Victoria’s best craftspeople are represented at Craft, a basement-level gallery and retail space with a treasure trove of accessories, homewares and crafts. Well-dressed men will love the high-end streetwear at the original Incu store, while women can duck into Green With Envy for Australian and international designer brands.
Flinders is perhaps the best known of Melbourne’s laneways. Here, some of Victoria’s best craftspeople are represented at Craft, a basement-level gallery and retail space with a treasure trove of accessories, homewares and crafts. Well-dressed men will love the high-end streetwear at the original Incu store, while women can duck into Green With Envy for Australian and international designer brands.
CATHEDRAL ARCADE
In Cathedral Arcade, off Flinders Lane, find on-trend, Melbourne-made womenswear at Kuwaii, and the effortless colour blocking of fellow local Obus. Take a detour off Little Collins into Royal Arcade and climb the stairs to Somewhere complements brands such as Resteröds, Royal Republiq and Just Female. Duck down Driver Lane, a tiny, pedestrian-only strip off Little Bourke, for the
In Cathedral Arcade, off Flinders Lane, find on-trend, Melbourne-made womenswear at Kuwaii, and the effortless colour blocking of fellow local Obus. Take a detour off Little Collins into Royal Arcade and climb the stairs to Somewhere complements brands such as Resteröds, Royal Republiq and Just Female. Duck down Driver Lane, a tiny, pedestrian-only strip off Little Bourke, for the
independent women’s labels at Monk House Design, and pick up a posy from My Flowerhouse before you leave.
CROSSLEY STREET
Down Crossley Street, you’ll discover the flagship store of jewellery designer Lucy Folk. A professional goldsmith, Lucy’s coveted designs (seen on Beyoncé, no less) include eye-catching sunglasses, bespoke friendship bands, bling eyewear chains and gem-encrusted rings. Also on Crossley is Marietta Marlow’s ladylike designs at Blonde Venus, and the haute couture collections of Madam Virtue & Co.
CROSSLEY STREET
Down Crossley Street, you’ll discover the flagship store of jewellery designer Lucy Folk. A professional goldsmith, Lucy’s coveted designs (seen on Beyoncé, no less) include eye-catching sunglasses, bespoke friendship bands, bling eyewear chains and gem-encrusted rings. Also on Crossley is Marietta Marlow’s ladylike designs at Blonde Venus, and the haute couture collections of Madam Virtue & Co.
SOUTHERN BELLES
The Yarra River is the dividing line in a cultural war that has raged for as long as Melbourne has been home to hipsters. On the south side, Chapel Street runs like a ribbon through the suburbs of South Yarra, Prahran and Windsor. Along its length and down the side streets in the Chapel Street precinct, shoppers will discover a host of big names, and a few surprises.
SOUTH YARRA
Label lovers can burn a hole in their wallet fast at the South Yarra end of Chapel Street. Zimmermann, Scanlan Theodore, Alice McCall, Sass & Bide, Manning Cartell, Aje – the gang’s all here. Don’t miss the luxurious metallic-tinged leather bags and accessories at A-ESQUE, the latest project from Melbourne designer and Mimco founder Amanda Briskin-Rettig. Check out the fruits of another Australian success story at Dinosaur Designs across the road.
The Yarra River is the dividing line in a cultural war that has raged for as long as Melbourne has been home to hipsters. On the south side, Chapel Street runs like a ribbon through the suburbs of South Yarra, Prahran and Windsor. Along its length and down the side streets in the Chapel Street precinct, shoppers will discover a host of big names, and a few surprises.
SOUTH YARRA
Label lovers can burn a hole in their wallet fast at the South Yarra end of Chapel Street. Zimmermann, Scanlan Theodore, Alice McCall, Sass & Bide, Manning Cartell, Aje – the gang’s all here. Don’t miss the luxurious metallic-tinged leather bags and accessories at A-ESQUE, the latest project from Melbourne designer and Mimco founder Amanda Briskin-Rettig. Check out the fruits of another Australian success story at Dinosaur Designs across the road.
PRAHRAN
You’ll need to venture off Chapel to find some of Prahran’s most interesting stores. Next to Art Series Hotel The Cullen, The Cool Hunter lives up to its name by gathering an eclectic range of homewares, accessories, furniture and art with impeccable taste. Down the road, Wootten Leather crafts premium leather into covetable weekend bags and bespoke footwear. Greville Street’s place in the cool stakes has risen and fallen over the years, but its star is now firmly on the rise. Thumb through local artwork at Signed and Numbered print shop, or the iconic vinyl collection at Greville Records. Stylish skaters can add to their wardrobe at Brick and Mortar Supply men’s store. ArtBoy Gallery specialises in the big and bold, with surprisingly affordable pieces. Don’t let the small size of Lunar fool you; it has floor-to-ceiling great jewellery and homewares.
You’ll need to venture off Chapel to find some of Prahran’s most interesting stores. Next to Art Series Hotel The Cullen, The Cool Hunter lives up to its name by gathering an eclectic range of homewares, accessories, furniture and art with impeccable taste. Down the road, Wootten Leather crafts premium leather into covetable weekend bags and bespoke footwear. Greville Street’s place in the cool stakes has risen and fallen over the years, but its star is now firmly on the rise. Thumb through local artwork at Signed and Numbered print shop, or the iconic vinyl collection at Greville Records. Stylish skaters can add to their wardrobe at Brick and Mortar Supply men’s store. ArtBoy Gallery specialises in the big and bold, with surprisingly affordable pieces. Don’t let the small size of Lunar fool you; it has floor-to-ceiling great jewellery and homewares.
WINDSOR
As you pass the border of Prahran into Windsor, the vibe shifts slightly; from yoga and health food to rockabilly and retro. Find a rotating range of independent fashion labels at Design a Space, or zany retro gems at Shag. Make sure to visit Bromley & Co, the spacious gallery of artist and collector extraordinaire David Bromley and his fashion designer wife Yuge, to get an insight into the couple’s incredible eye for interiors
As you pass the border of Prahran into Windsor, the vibe shifts slightly; from yoga and health food to rockabilly and retro. Find a rotating range of independent fashion labels at Design a Space, or zany retro gems at Shag. Make sure to visit Bromley & Co, the spacious gallery of artist and collector extraordinaire David Bromley and his fashion designer wife Yuge, to get an insight into the couple’s incredible eye for interiors
NORTHSIDE STYLE
What Shoreditch is to London and Williamsburg is to New York, so are Collingwood and Fitzroy to Melbourne. The inner north is Melbourne’s self-proclaimed home of the hip.
BRUNSWICK STREET
The main artery of Fitzroy, Brunswick Street is a busy throng of shops, bars and restaurants. Dress like a local (in head to toe black) with the help of Australian brands Kloke and Alpha60. Pick up a new pair of jeans at the Neuw Service Store or Nobody Denim or shoot off down Johnston Street for Limb the Label. If you’re feeling inspired by your Melbourne sojourn, pick up some bolts from The Fabric Store and get creative.
BRUNSWICK STREET
The main artery of Fitzroy, Brunswick Street is a busy throng of shops, bars and restaurants. Dress like a local (in head to toe black) with the help of Australian brands Kloke and Alpha60. Pick up a new pair of jeans at the Neuw Service Store or Nobody Denim or shoot off down Johnston Street for Limb the Label. If you’re feeling inspired by your Melbourne sojourn, pick up some bolts from The Fabric Store and get creative.
SMITH STREET
Brunswick Street’s grungy cousin Smith Street forms the border of Fitzroy and Collingwood. Happy Valley is a one-stop shop for coffee-table books, accessories, homewares and design. Somebuddy Loves You stocks a carefully curated range of cult Australian and New Zealand clothing brands. Pick up a rare vinyl at The Searchers or Plus Seven Records, and get lost in the treasure trove of vintage threads at Vintage Garage and collector’s homewares at Smith Street Bazaar.
Brunswick Street’s grungy cousin Smith Street forms the border of Fitzroy and Collingwood. Happy Valley is a one-stop shop for coffee-table books, accessories, homewares and design. Somebuddy Loves You stocks a carefully curated range of cult Australian and New Zealand clothing brands. Pick up a rare vinyl at The Searchers or Plus Seven Records, and get lost in the treasure trove of vintage threads at Vintage Garage and collector’s homewares at Smith Street Bazaar.
Close your eyes and decorate your dream inner-city pad with the mid-century furniture at Angelucci 20th Century and Modern Times, then source some art to hang on those walls at Junior Space, a not-for-profit gallery and retail space for local artists.
GERTRUDE STREET
Running between Brunswick and Smith Streets is one of Melbourne’s most interesting little shopping strips.
GERTRUDE STREET
Running between Brunswick and Smith Streets is one of Melbourne’s most interesting little shopping strips.
You’ll always find the perfect gift at design store Third Drawer Down, along with a dozen things you never knew you needed but now can’t do without. Pickings and Parry has sourced high-quality menswear from around the world. Top it off with some one-off millinery from Smart Alec Hatters. The Standard Store stocks men’s and women’s wear that would make you the envy of even the best dressed in Paris and New York.
MALL LIFE
The new breed of Melbourne malls are fashion, dining and entertainment hubs, all brought together in architect-designed spaces.
"More than 200 stores encompass everything from the high-end to the high-street "
"More than 200 stores encompass everything from the high-end to the high-street "
CHADSTONE
This mega mall in Malvern East is the largest retail space in the Southern Hemisphere. ‘Chaddy’, as it’s fondly known, houses around 500 stores under its domed-glass roof – it can take a compass to stay on course. Most of the major luxury brands are represented, from Celine and Chanel, to Jimmy Choo and Prada. Australian designers are also represented with boutiques by Carla Zampatti, Skin and Threads, Camilla and more. Stores-within-a-store include a huge David Jones, Myer, Zara, H&M and Gap. The free shuttle bus at Federation Square is an easy way to get there.
This mega mall in Malvern East is the largest retail space in the Southern Hemisphere. ‘Chaddy’, as it’s fondly known, houses around 500 stores under its domed-glass roof – it can take a compass to stay on course. Most of the major luxury brands are represented, from Celine and Chanel, to Jimmy Choo and Prada. Australian designers are also represented with boutiques by Carla Zampatti, Skin and Threads, Camilla and more. Stores-within-a-store include a huge David Jones, Myer, Zara, H&M and Gap. The free shuttle bus at Federation Square is an easy way to get there.
EMPORIUM
One of the most recent additions to the Melbourne mall family, Melbourne Emporium links the David Jones and Myer Bourke Street stores to Melbourne Central. More than 200 stores encompass everything from the high-end to the high-street – from Coach and Dion Lee to Topshop and UNIQLO. One of Emporium’s biggest drawcards is its world-class food courts. Reflecting the multicultural Melbourne CBD, shoppers can try Din Tai Fung’s cult Taiwanese dumplings, pick up a souvlaki at Jimmy Grants or eat their way around Tokyo at Tetsujin.
One of the most recent additions to the Melbourne mall family, Melbourne Emporium links the David Jones and Myer Bourke Street stores to Melbourne Central. More than 200 stores encompass everything from the high-end to the high-street – from Coach and Dion Lee to Topshop and UNIQLO. One of Emporium’s biggest drawcards is its world-class food courts. Reflecting the multicultural Melbourne CBD, shoppers can try Din Tai Fung’s cult Taiwanese dumplings, pick up a souvlaki at Jimmy Grants or eat their way around Tokyo at Tetsujin.
WAIT, THERE’S MORE
In recent years, many suburban Melbourne malls have received full-scale makeovers to become major retail destinations. Doncaster Westfield, a glossy mall in Melbourne’s east, offers a blend of luxury shopping and familiar brands. For that perfect outfit or a wardrobe overhaul, an in-house team of professional stylists is on call. Highpoint in Maribyrnong has undergone major renovations to attract big-name brands out west, and now has more than 500 stores to its name.
In recent years, many suburban Melbourne malls have received full-scale makeovers to become major retail destinations. Doncaster Westfield, a glossy mall in Melbourne’s east, offers a blend of luxury shopping and familiar brands. For that perfect outfit or a wardrobe overhaul, an in-house team of professional stylists is on call. Highpoint in Maribyrnong has undergone major renovations to attract big-name brands out west, and now has more than 500 stores to its name.