Grand Mirage Resort & Thalasso Bali | Jetstar Holidays
Jetstar Holidays
Flights
Holidays
Hotels
Car Hire
Jetstar Holidays
Jetstar Holidays
Holiday DealsPhuket SaleBali DealsSouth Korea Sale
Contact us
marketing banner icon
All packages include 7kg carry-on, 20kg checked bags and standard seat selection. Find out more
+++
Holiday package to Bali

Grand Mirage Resort & Thalasso Bali

4.5 out of 5 rating
    With its pristine private beach, this 5 star beachfront Bali resort offers wonderful experiences of spending leisure time in a luxury hotel in the southeast of Bali.
    Property Location

    With a stay at Grand Mirage Resort & Thalasso Bali in Nusa Dua (Tanjung Benoa), you'll be a 1-minute drive from Tanjung Benoa Beach and 5 minutes from Bali Collection Shopping Centre. This beach resort is 2.9 mi (4.7 km) from Nusa Dua Beach and 9.4 mi (15.2 km) from Kuta Beach.

    Rooms

    Make yourself at home in one of the 377 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a lazy river, and a waterslide. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

    Dining

    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy international cuisine at Grand Cafe, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary local cuisine breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nusa Dua? This resort has 1100 square feet (102 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

    Attractions

    Distances are displayed to the nearest 0.1 mile and kilometer.

    Tanjung Benoa Beach - 0.2 km / 0.1 mi
    Samuh Beach - 3.3 km / 2 mi
    Bali Nusa Dua Convention Centre - 3.9 km / 2.4 mi
    Bali International Convention Center - 4 km / 2.5 mi
    Bali Collection Shopping Centre - 4.2 km / 2.6 mi
    BIMC Hospital Nusa Dua - 4.5 km / 2.8 mi
    Nusa Dua Beach - 4.5 km / 2.8 mi
    Bali Nusa Dua Theater - 4.6 km / 2.9 mi
    Puja Mandala - 4.9 km / 3 mi
    Bali National Golf Club - 5.2 km / 3.2 mi
    Mengiat Beach - 5.3 km / 3.3 mi
    Geger Beach - 5.9 km / 3.6 mi
    Udayana University - 9.6 km / 6 mi
    Jimbaran Market - 9.9 km / 6.2 mi
    Honorary Consulate of Italy - 10.1 km / 6.3 mi

    The preferred airport for Grand Mirage Resort & Thalasso Bali is Ngurah Rai Intl. Airport (DPS) - 14.6 km / 9.1 mi

    Jalan Pratama 74 Tanjung Benoa, Nusa Dua 80363, Indonesia

    Why book with Jetstar Holidays?

    Combine flights + hotel in one easy booking

    Start your search

    20kg checked baggage and standard seat selection included

    Find out more

    Curated package deals at great prices with bonus inclusions

    View Holiday Deals

    Save your money, book using Qantas Points

    Departing plane icon

    Flying from

    Select your location
    Flying from
    Sale icon

    Package options

    Select your package option

    Best Available Rates

    Travel any time
    Pick your own fly + stay package and save
    Room optionsSelect travel dates and travellers to see package pricing
    1 / 3

    Premiere Ocean View

    Sleeps 4

    1 King Bed OR 2 Twin Beds

    356-sq-foot room with ocean views


    Relax - In-room massage available

    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    Room is accessed via exterior corridors

    1 / 4

    Executive Suite, 1 Bedroom, Ocean View

    Sleeps 4

    1 King Bed OR 2 Queen Beds

    861-sq-foot room with ocean views


    Layout - Bedroom

    Relax - In-room massage available

    Entertainment - 40-inch LCD TV, premium channels, and iPod dock

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Smoking And Non-Smoking

    1 / 6

    Junior Studio Suite, Garden View

    Sleeps 5

    1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

    645-sq-foot room with garden views


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 4

    Two-Bedroom Suite, Garden View

    Sleeps 6

    1 King Bed and 2 Queen Beds

    859-sq-foot room with garden views


    Layout - 2 bedrooms, living room, and sitting area

    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Laptop workspace, safe, and iron/ironing board; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 6

    Apartment, 3 Bedrooms, Ocean View

    Sleeps 12

    5 Twin Beds

    914-sq-foot room with ocean views


    Layout - 3 bedrooms and sitting area

    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 3 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Day bed, safe, and iron/ironing board; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 6

    Kids Suite, Garden View (1 King, 1 bunk bed and 1 trundle bed)

    Sleeps 5

    1 King Bed and 1 Twin Bunk Bed

    645-sq-foot room with garden views


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 6

    Apartment, 2 Bedrooms, Ocean View

    Sleeps 10

    2 King Beds and 2 Queen Sofa Beds

    1830-sq-foot room with ocean views


    Layout - 2 bedrooms and sitting area

    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    Family Studio, 2 Queen Beds

    Sleeps 4

    2 Queen Beds

    484-sq-foot room with garden views


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    Girls Suite

    Sleeps 4

    1 Queen Bed and 1 King Bed

    646-sq-foot room with garden views


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 6

    Family Studio Bunk, Garden View

    Sleeps 5

    3 Twin Beds

    484-sq-foot room with garden views


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 6

    Premiere Room, Pool View (Pool Access)

    Sleeps 4

    1 King Bed OR 2 Twin Beds

    356-sq-foot room with pool views


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    Room is accessed via exterior corridors

    1 / 4

    Premiere Connecting Room

    Sleeps 6

    1 King Bed and 2 Twin Beds

    859-sq-foot room with garden views


    Layout - Separate sitting area

    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Non-Smoking

    1 / 5

    Family Deluxe, Ocean View

    Sleeps 4

    1 King Bed and 1 Twin Bed

    Overlooking the ocean


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    New Premiere Garden View

    Sleeps 4

    1 King Bed OR 2 Twin Beds

    Overlooking the garden


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    New Premiere Ocean View

    Sleeps 4

    1 King Bed OR 2 Twin Beds

    Overlooking the ocean


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    Premiere Terrace Garden

    Sleeps 4

    1 King Bed OR 2 Twin Beds

    Overlooking the garden


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    Universal Design (Accessible) Suite

    Sleeps 3

    2 Twin Beds

    Overlooking the garden


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No cribs (infant beds) available

    Non-Smoking

    1 / 4

    Two-Bedroom Suite, Ocean View

    Sleeps 6

    1 King Bed and 2 Queen Beds

    859-sq-foot room with ocean views


    Layout - 2 bedrooms, living room, and sitting area

    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers

    Practical - Laptop workspace, safe, and iron/ironing board; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 5

    Family Deluxe Garden View

    Sleeps 4

    1 King Bed and 1 Twin Bed

    Overlooking the garden


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    1 / 1

    Premiere Garden View

    Sleeps 4

    1 King Bed OR 2 Twin Beds

    Overlooking the garden


    Entertainment - 32-inch LCD TV with premium channels

    Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

    Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request

    Comfort - Climate-controlled air conditioning and daily housekeeping

    Accessibility - Wheelchair accessible

    Need to Know - No rollaway/extra beds available

    Non-Smoking

    Grand Mirage Resort & Thalasso Bali
    Getting there
    Check-in time
    From 15:00
    Check-out time
    Before 12:00
    Hotel address
    Jalan Pratama 74 Tanjung Benoa, Nusa Dua 80363, Indonesia
    Amenities
    • Children's pool
    • Fitness facilities
    • Hair salon
    • ATM/banking
    • Concierge services
    • Shopping on site
    • Airport transportation (surcharge)
    • Barbecue grill(s)
    • Laundry facilities
    • Arcade/game room
    • Garden
    • Library
    • Free breakfast
    • Multilingual staff
    • Picnic area
    • Business center
    • Dry cleaning/laundry service
    • Wedding services
    • Children's club
    • Designated smoking areas
    • Billiards or pool table
    • Grocery/convenience store
    • Tours/ticket assistance
    • Lazy river
    • Waterslide
    • Designated smoking areas (fines apply)
    • Conference center
    • Snack bar/deli
    • Free valet parking
    • Computer station
    • Luggage storage
    • Beach umbrellas
    • Beach cabanas (surcharge)
    • Beach sun loungers
    • Pool sun loungers
    • Beach towels
    • Babysitting or childcare (surcharge)
    • Safe-deposit box at front desk
    • 24-hour front desk
    • Ballroom
    • Meeting rooms
    • Conference space
    • Parking (limited spaces)
    • Spa treatment room(s)
    • Full-service spa
    • Free newspapers in lobby
    • Free pool cabanas
    • Pool umbrellas
    • Television in common areas
    • Coffee/tea in common areas
    • Karaoke
    • Banquet hall
    • Number of bars/lounges - 2
    • Number of outdoor pools - 6
    • Number of restaurants - 7
    • Conference space size (feet) - 1100
    • Conference space size (meters) - 102
    • Number of poolside bars - 1
    • Number of coffee shops/cafes - 1
    • Wheelchair accessible (may have limitations)
    • Elevator
    • Wheelchair accessible parking
    • Wheelchair-accessible lounge
    • Hiking/biking trails nearby
    • Bicycle rentals on site
    • Number of swim-up bars - 1
    • Number of beach bars - 1
    • Access to nearby outdoor pool
    • Free breakfast (local cuisine)
    • Golfing nearby
    • Rafting nearby
    • Playground on site
    • Surfing/bodyboarding nearby
    • Windsurfing nearby
    • Yoga classes/instruction on site
    • Ecotours nearby
    • Scooter/moped rentals nearby
    • Fitness classes on site
    • Volleyball on site
    • Beach volleyball on site
    • Golf lessons available nearby
    • Fishing on site
    • Rowing or canoeing on site
    • Boat tours on site
    • Kayaking on site
    • Motor boating on site
    • Snorkeling on site
    • Beach yoga on site
    • Parasailing on site
    • Sailing on site
    • Scuba diving on site
    • Windsurfing on site
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
    • Pool access available from 7:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • Airport shuttle fee: USD 40 per vehicle (one way)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 775000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Bed types are request only and may not be honoured at the hotel if availability does not permit.

    Important information
    Cancellation policy: Cancellation fees of up to 100% apply. No fees apply if you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage. All travel is subject to the Jetstar Conditions of Carriage, applicable Fare Rules and Jetstar Holidays Booking Conditions.
    Checked baggage included on all Jetstar Holidays bookings. Carefully check the carry-on baggage limits, including size restrictions, as they will be strictly applied. Passengers with more than the applicable carry-on baggage allowance will need to check in baggage, and charges will apply. More details on carry-on baggage.
    International flights: Before you book, check latest gov travel requirements for your destination and any transit flights, see International travel.
    For info on credit vouchers and our travel check list see our COVID-19 Help Hub. Before you book your international flight, and before you travel, check current Australian Government travel advisories on www.smartraveller.gov.au.
    Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles), or by independent third parties (displayed as stars). Any facilities shown as included are subject to change by the service provider. Jetstar does not guarantee any particular standard or class of accommodation or other service provided by a third party.