Swissotel Nankai Osaka | Jetstar Holidays
Jetstar Holidays
marketing banner icon
All packages include 7kg carry-on, 20kg checked bags and standard seat selection. Find out more
+++
Holiday package to Osaka

Swissotel Nankai Osaka

5 out of 5 rating
    The Swissôtel Nankai Osaka is a hotel in Namba, the vibrant centre of Osaka, above Nankai's Namba Station, with access to subway and OCAT bus station and lively Dotonbori.
    Property Location

    Swissotel Nankai Osaka is centrally located in Osaka, a 5-minute walk from Namba Parks and 6 minutes by foot from Nipponbashi. This luxury hotel is 1.4 mi (2.2 km) from Tsutenkaku Tower and 1.9 mi (3 km) from Kyocera Dome Osaka.

    Rooms

    Make yourself at home in one of the 546 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy international cuisine at Table36, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

    Business, Other Amenities

    Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.

    Attractions

    Distances are displayed to the nearest 0.1 mile and kilometer.

    Namba Walk Shopping Mall - 0.3 km / 0.2 mi
    Sennichimae Doguyasuji Shopping Street - 0.3 km / 0.2 mi
    Namba Grand Kagetsu Theater - 0.4 km / 0.2 mi
    Namba Parks - 0.4 km / 0.2 mi
    EDION Arena Osaka - 0.4 km / 0.3 mi
    Nipponbashi - 0.5 km / 0.3 mi
    Dotonbori - 0.5 km / 0.3 mi
    Osaka Shochikuza - 0.6 km / 0.3 mi
    Hozenji-Yokocho Alley - 0.6 km / 0.4 mi
    Amerikamura - 0.6 km / 0.4 mi
    Tombori River Walk - 0.6 km / 0.4 mi
    Namba Yasaka Shrine - 0.6 km / 0.4 mi
    Dotonbori Glico Sign - 0.6 km / 0.4 mi
    Kuromon Ichiba Market - 0.6 km / 0.4 mi
    Dōtombori Arcade - 0.7 km / 0.4 mi

    The nearest airports are:
    Itami Airport (ITM) - 17.4 km / 10.8 mi
    Kobe Airport (UKB) - 42.9 km / 26.7 mi
    Kansai Intl. Airport (KIX) - 51.3 km / 31.9 mi

    The preferred airport for Swissotel Nankai Osaka is Kansai Intl. Airport (KIX).

    5-1-60 Namba Chuo-ku, Osaka 542-0076, Japan

    Why book with Jetstar Holidays?

    Combine flights + hotel in one easy booking

    Start your search

    20kg checked baggage and standard seat selection included

    Find out more

    Curated package deals at great prices with bonus inclusions

    View Holiday Deals

    Save your money, book using Qantas Points


    Departing plane icon

    Flying from

    Select your location
    Flying from

    Sale icon

    Package options

    Select your package option

    Best Available Rates

    Travel any time
    Pick your own fly + stay package and save

    Room optionsSelect travel dates and travellers to see package pricing
    1 / 5

    Junior Suite, 1 King Bed

    Sleeps 3

    1 King Bed

    431-sq-foot room with city views


    Layout - Bedroom

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 7

    Swiss Advantage Room, Room, 1 King Bed

    Sleeps 2

    1 King Bed

    280-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking

    1 / 5

    Swiss Advantage King Plus Room

    Sleeps 3

    1 King Bed

    344-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 6

    Swiss Advantage Room, Room, 1 Queen Bed

    Sleeps 2

    1 Queen Bed

    248-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking

    1 / 6

    Swiss Advantage Room, Room, 2 Twin Beds

    Sleeps 3

    2 Twin Beds

    344-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 6

    Swiss, Executive Twin Room, Executive Lounge Access

    Sleeps 3

    2 Twin Beds

    344-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 5

    Swiss Select Room, 1 King Bed

    Sleeps 2

    1 King Bed

    280-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking

    1 / 5

    Swiss Select Room, 1 Queen Bed

    Sleeps 2

    1 Queen Bed

    248-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking

    1 / 5

    Swiss Select Room, 2 Twin- Beds

    Sleeps 3

    2 Twin Beds

    344-sq-foot room with city views


    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 5

    Deluxe Suite Twin, Executive Lounge Access, High Floor

    Sleeps 3

    2 Twin Beds

    732-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 5

    Grand Room, 1 King Bed (High Floor)

    Sleeps 3

    1 King Bed

    614-sq-foot room with city views


    Layout - Bedroom

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 5

    Junior Suite Twin

    Sleeps 3

    2 Twin Beds

    431-sq-foot room with city views


    Layout - Bedroom

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking

    1 / 5

    Prestige Suite King, Executive Lounge Access, High Floor

    Sleeps 3

    1 King Bed

    980-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 6

    Waon Suite King, Executive Lounge Access

    Sleeps 5

    1 King Bed

    732-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking

    1 / 8

    Imperial Suite King, Executive Lounge Access, High Floor

    Sleeps 3

    1 King Bed

    1948-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 6

    Prestige Suite Twin, Executive Lounge Access, High Floor

    Sleeps 3

    2 Twin Beds

    980-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking

    1 / 6

    Waraku Suite Twin, Executive Lounge Access

    Sleeps 5

    2 Twin Beds

    495-sq-foot room with city views


    Executive Level - Executive Lounge access

    Relax - In-room massage available

    Internet - Free WiFi and wired internet access

    Entertainment - Flat-screen TV with digital channels

    Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

    Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers

    Practical - Safe, iron/ironing board, and desk

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

    Need to Know - Housekeeping on request, no rollaway/extra beds available

    Non-Smoking


    Swissotel Nankai Osaka
    Getting there
    Check-in time
    From 15:00
    Check-out time
    Before 11:00
    Hotel address
    5-1-60 Namba Chuo-ku, Osaka 542-0076, Japan
    Amenities
    • Sauna
    • Fitness facilities
    • Concierge services
    • Gift shops or newsstand
    • Shopping on site
    • Breakfast available (surcharge)
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Dry cleaning/laundry service
    • Wedding services
    • Designated smoking areas
    • Conference center
    • Self parking (surcharge)
    • Luggage storage
    • Safe-deposit box at front desk
    • 24-hour front desk
    • Ballroom
    • Conference space
    • Spa treatment room(s)
    • Full-service spa
    • Free WiFi
    • Banquet hall
    • Number of restaurants - 5
    • Number of indoor pools - 1
    • Number of bars/lounges - 1
    • Number of meeting rooms - 15
    • Number of coffee shops/cafes - 1
    • Wheelchair accessible (may have limitations)
    • Elevator
    • Wheelchair accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible lounge
    • Vegetable garden
    • Free wired internet
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • Reusable cups only
    • Reusable tableware only
    • No single-use plastic stirrers
    • No single-use plastic straws
    • Bulk dispenser for toiletries
    • No single-use plastic water bottles
    • Showcase for local artists
    • Guest education on local ecosystems and culture
    • No single-use plastic soda bottles
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Change of towels (on request)
    • Change of bed sheets (on request)
    • LED light bulbs
    • Eco-friendly toiletries
    • Housekeeping on request
    • Eco-friendly cleaning products provided
    • Double-glazing on all windows
    • Comprehensive recycling policy
    • Energy-saving switches
    • At least 80% of all lighting comes from LEDs
    • Number of hot tubs - 1
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children ages 4-12 years. Breakfast can be requested onsite for the listed child breakfast fee.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Guests with tattoos are not able to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.


    • Fee for buffet breakfast: approximately JPY 4150 for adults and JPY 2075 for children
    • Self parking fee: JPY 3300 per night (in/out privileges)
    • Rollaway bed fee: JPY 10000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Bed types are request only and may not be honoured at the hotel if availability does not permit.

    Important information
    Cancellation policy: Cancellation fees of up to 100% apply. No fees apply if you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage. All travel is subject to the Jetstar Conditions of Carriage, applicable Fare Rules and Jetstar Holidays Booking Conditions.
    Checked baggage included on all Jetstar Holidays bookings. Carefully check the carry-on baggage limits, including size restrictions, as they will be strictly applied. Passengers with more than the applicable carry-on baggage allowance will need to check in baggage, and charges will apply. More details on carry-on baggage.
    International flights: Before you book, check latest gov travel requirements for your destination and any transit flights, see International travel.
    For info on credit vouchers and our travel check list see our COVID-19 Help Hub. Before you book your international flight, and before you travel, check current Australian Government travel advisories on www.smartraveller.gov.au.
    Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles), or by independent third parties (displayed as stars). Any facilities shown as included are subject to change by the service provider. Jetstar does not guarantee any particular standard or class of accommodation or other service provided by a third party.