Guests will be required to make full payment on arrival plus provide photo identification and credit card for a $100 deposit for incidentals. This is fully refundable at check out if not used.
Check-in is from 3pm. Check-out is 11am unless otherwise stated in the booking.
IMPORTANT INFORMATION FOR CREDIT CARD PAYMENTS
All credit card charges incur a fee of 1.5% when using the following:
MasterCard/VISA/American Express & Diners
It has become necessary to drive our costs down.
There is no profit margin for The Ultimo, the fee is a pass on of what the bank charges the hotel for use of this facility.
Cancellations 48 hours prior to arrival or no shows will incur a maximum of 1 night cancellation fee
Specials Event Booking - Christmas & NYE
Please book carefully as NO cancellations will be accepted and NO refunds will be given for bookings from the 27th Dec ā 3 Jan
A minimum 3 night stay is required for any booking during this date and all bookings made for this period will be charged in full on the 01st December.
Bed types are request only and may not be honoured at the hotel if availability does not permit.