Letter from young flyer gets the crew talking
When Jetstar cabin crew received a heart-felt letter from a young passenger heading to Townsville, they decided to respond with a special video message.
- November 2018
When flight JQ913 landed in Townsville recently, our crew were passed a handwritten letter from eleven-year-old passenger Mitchell.
“Dear Jetstar,” it started. “Thank you for flying us home. The service was great and the plane ride was smooth and elegant.
“When I grow up, I want to be a pilot or a teacher or a police officer. I have a few questions about your career.”
Mitchell’s letter went on to ask about when our crew first knew they wanted to fly, and what it was like to work in the sky.
We decided to send Mitchell a special video message to answer all his questions. He was over the moon.
From just the smallest gestures come the most lasting impressions. See you on board again soon, Mitchell.